To reach the Telecare Crisis & Caring Line phone 1-888-852-9099, 9 AM to 9 PM, 7 days a week

We're here to listen.

Get help now.

If you're in crisis or need someone to talk to, call 1-888-852-9099. Open 9 a.m. to 9 p.m., 7 Days a week.

TELECARE CRISIS & CARING LINE

Feeling overwhelmed and alone during a crisis can be debilitating. Many people don't know where to turn for support when they need it the most.

Compassionate support

At Telecare Crisis & Caring Line, we provide compassionate, confidential support to anyone in need. Our trained listeners are here to help you navigate through life's toughest moments with empathy and understanding.


Call for support

Our phone line is open 9 a.m. to 9 p.m. to callers throughout British Columbia.  For Crisis or Emotional Support Call: 604-852-9099 in Abbotsford and Mission or 1-888-852-9099 toll-free throughout British Columbia. If you are in a life-threatening situation, please call 911.

Stories and Updates

Voices of Hope and the Latest from Our Team

Celebrating Compassion: The Impact of Our Donors and Volunteers at Telecare

22 Oct, 2024
At Telecare Crisis & Caring Line, our mission to provide compassionate listening and support during personal crises is made possible by our dedicated volunteers and generous donors. Over the years, we have received thousands of calls from people seeking someone to listen.
Fall Updates. Trees changing colour.

October 2024 Updates

By Rodney Janz • 14 Oct, 2024
Another change at Telecare is that we are returning to cohort training twice a year rather than on-your-own training via online resources.
Dr. Dave Currie

Transforming Relationships Through Faith: Dr. Dave Currie’s Mission to Heal Marriages

08 Oct, 2024
Dr. Dave Currie, a renowned relationship expert and the founder of Doing Family Right, has dedicated over 40 years to strengthening marriages and families through faith-based counselling, teaching, and writing.
Cell Phone Chat

Chat Support Is Coming Back: Telecare is Adding a Digital Lifeline

07 Oct, 2024
Chat Services On Their Way to Telecare - The prospect of offering supportive chat services brings back memories and builds hope for the future. Here’s a brief overview of where we’ve been and where we’re headed.
Telecare's Donor Appreciation Dinner

Telecare Appreciation Dinner 2024

By Rodney Janz • 01 Oct, 2024
We are thrilled to invite you to Telecare’s Donor and Volunteer Appreciation Dinner—a special evening to celebrate the incredible people like you who help make a difference in our community. Whether through donations or volunteering, your support is essential in providing a lifeline to those at risk.
3 people lsitening

The Power of Active Listening in Caregiving: Transforming Connections and Improving Care

By Rodney Janz • 09 Sep, 2024
In this blog, we’ll explore how improving your listening skills can make a massive difference in your caregiving role and introduce you to our “Listen Up!” workshop, a fantastic opportunity to enhance your ability to listen, connect, and make a lasting impact.
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Become a better listener

This free video series provides you with the tools needed to improve your listening skills. 

LEARN MORE

Learn the skills needed

to help real people in distress

LEARN MORE

Youth Chat

Prefer to text and chat?


The link below immediately takes you to the Youth in BC Chat program. Online chat is available from Noon to 1 AM in BC and Yukon Only.


Chat with a Provincial Crisis Responder now - CLICK HERE*


*Note: This is a program offered with permission by YouthInBC.com which is a program of the Crisis Centre. Telecare is not affiliated with the Crisis Centre.


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