PHONE FOR SUPPORT 1-888-852-9099, 9 AM TO 9:00 PM, 7 DAYS A WEEK
LIVE CHAT: FRIDAYS AND SATURDAYS, 5 PM - 11 PM
TELECARE CRISIS & CARING LINE
Hope Begins with Someone Who Listens
Faith-based support through compassionate listening and confidential conversations.
TELECARE CRISIS & CARING LINE
We're here to listen. Talk to a caring call responder now.
Compassionate support
At Telecare Crisis & Caring Line, we provide compassionate, confidential support to anyone in need. Our trained listeners are here to help you navigate through life's toughest moments with empathy and understanding.
Call for support
Our phone line is open 9 a.m. to 9 p.m. to callers throughout British Columbia. For Crisis or Emotional Support Call:
604-852-9099 in Abbotsford and Mission or
1-888-852-9099 toll-free throughout British Columbia. If you are in a life-threatening situation, please call
911.
Live Chat
We’re excited to announce that our live chat support began in April 2025.
Hours:
Friday and Saturday, 5:00 PM to 11:00 PM
To access chat support, click on the blue chat icon in the bottom right corner of your screen in the hours noted above. (If it's red, come back later or seek chat via other helplines.)
Stories and Updates
Voices of Hope and the Latest from Our Team

Become a better listener
This free video series provides you with the tools needed to improve your listening skills.
Learn the skills needed
to help real people in distress
Youth Chat
Prefer to text and chat?
The link below immediately takes you to the Youth in BC Chat program. Online chat is available from Noon to 1 AM in BC and Yukon Only.
Chat with a Provincial Crisis Responder now - CLICK HERE*
*Note: This is a program offered with permission by YouthInBC.com which is a program of the Crisis Centre. Telecare is not affiliated with the Crisis Centre.