Telecare is Helping People Who Are Hurting

Our mission at Telecare is to help people who struggle. But what issues do people present? While we cannot divulge details, we can share general categories. In the last year, from May 1, 2021, to April 30, 2022, callers have shared their hearts and heartaches regarding the issues below. The numbers listed below indicate the frequency of calls by issue.

The high rate of “Interpersonal” and “mental health” issues indicates that callers are most concerned about relational issues. For these callers, Telecare is the warm mature friend with whom callers connect and feel validated about issues with family and friends. Another significant group needs encouragement as they deal with mental health issues such as depression and loneliness. In each case we offer callers hope for whatever concerns they have. 

Interpersonal issues...1206 (total)

Social maintenance...576

Relationships...415

Loneliness...330

Isolation...169

Family Issues...136

Parent/child issues...84

Personal adjustment...72

Marital/common law...52

Bereavement...13

Caregiver issues...6

Mental Health Issues...452 (total)

Emotional Mental health...326

Diagnosed mental illness...117

Physical Health...187

Abusive Violence...97 (total)

Verbal/emotional abuse...66

Sexual abuse...20

Childhood Abuse victim...16

Physical abuse...16

Abuser...8

Observer of violence...4

Sexuality...52 (total)

Sexual issues...18

Sexual orientation...27

Substance Abuse...33

Suicide ideation...12